will my bus pass be renewed automatically
We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Disabled person's bus pass There's no central provider of the disabled person's bus pass. You can make updates to the following details before your bus pass renews: your appearance. Can I use my OAP bus pass on trains? You have moved since your last bus pass was issued and not informed us. Continuing eligibility for a pass issued due to a . applies to approximately 12,000 people, the vast majority of whom are You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Some bus services are changing. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. You can start using your new pass immediately, just like you would with a new debit or credit card. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Are you struggling with the cost of living crisis? This This will be. Applicants whose pass was issued due to a disability will continue to be automatically renewed. A 5 administration fee will be required for a replacement bus pass. How long will my new bus pass be valid for? renewed people had to fill in forms and submit photographs but we have scrapped However, you may not be allowed to use your bus pass on night buses i.e. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Renewing your Bus Pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. If you have not received this letter, call us straightaway on 01452 426265. To get an older persons bus pass you must 2 Apply to your local council. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. English bus passes are not accepted in Scotland and vice versa. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Find out which bus company you wish to comment about on our bus operator contacts page. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. http://www.nowcard.org/nowcardfaq.asp#FAQ23. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Please let us know if you no longer require a bus pass. This can be done by visiting a participating library only. No it is not possible to issue an age-related bus pass "with companion" entitlement. Essex County Council is not responsible for this. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. As a general rule, it is usually cheaper to call during the evenings and weekends. Collecting an application form from your local library. Learning impairment that has resulted in an arrested state of development before adulthood. Your bus pass will be renewed automatically. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. The pass is valid for the journey being undertaken, for example at the right time of day. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. A letter and a renewal application form will be sent to you automatically you can also use the application form below. How long does it take to renew an older persons pass? If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. Your new pass will be valid for 2years. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Can I use my bus pass on Park and Ride Services and Airport Transport Services? We also use cookies set by other sites to help us deliver content from their services. You do not need to renew an igo card. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. You will need to apply to this authority for a new pass. You should continue to use your current pass, but then cut it up once your new pass arrives. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Freedom Pass expiring: How and when to renew London travel permits. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Are senior bus passes renewed automatically? Your pass will be automatically renewed if you have used it within the last 13 months. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Your older person's bus pass is valid for four years. For further information contact: The National Rail enquiries telephone number is 08457 484950. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. 2 Are senior bus passes renewed automatically? The way of applying may be different to the way you applied in Gloucestershire. What do I do about my concessionary bus pass? Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. 5 Other ways to apply. 1 week before current vouchers expire. system now generates new passes automatically at least a fortnight before the If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. You'll need your current pass in order to renew. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. with no need for anyone to fill in any forms or submit any photographs. This website uses cookies to improve your experience while you navigate through the website. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. GCC understand there was a discount being offered for some local train travel. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. How does violence against the family pet affect the family? If your current bus pass is due to expire within the next month, this is an indication that we . Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. Please ensure that you keep us informed of any changes to your name or address. You can apply for a disabled persons bus pass if you are a Medway resident. Youll need to provide proof of identity. Currently this is at age of 66. These cookies track visitors across websites and collect information to provide customized ads. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. If you've had a concessionary bus pass for the last five years, you might . You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Blackburn with Darwen: Major investment in boroughs schools continues! Flexible support fund - available at . igo card for 11 to 16 year olds. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. You need to check the expiry date and apply to the council for a new one if you're is due to expire. What should I do? For those people needing to apply for their renewal this too can now be done byApplying online. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Please note you will require your customer number to complete the form (This can be found on your renewal letter). When can I use my concessionary bus pass in Gloucestershire? Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. These cookies will be stored in your browser only with your consent. Please provide them with as much detail as possible about the journey you wished to make. Necessary cookies are absolutely essential for the website to function properly. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. 5 How long does it take to renew an older persons pass? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. Update or cancel a card. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. I have not had an automatic renewal what do I do? Calling from a land line will normally be cheaper than the cost of a 2nd class stamp.