aec russells hall hospital
The improvements required by the trust were within the grasp of the trust and its leaders. Published You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. I would recommend you, thankyou again. I then come down with a pneumonia on my chest. Review titled Russells Hall Hospital Replied on 16 May 2022. Information was available for people to read if they chose to. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. Russell Medical has been accredited by The Joint Commission since 1959. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. They didnt look to see what information had been recorded but asked what my symptoms were. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. They really invested time in me and understanding me. Staff cared for patients with compassion however, patient dignity was sometimes compromised. There was insufficient senior medical and specialist oversight and in reach to the department. [Very happy with 'Treatment'] This is not my first experience of this hospital not checking information relayed to them by 111. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. With his familys legacy gift, this vision will become a reality, said Peace. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. Diamond also services this route every 20 minutes. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. 28 March 2013. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published (Purple), High there are some services which we cant rate, while some might be under appeal from the provider. The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. Russell Medical became a part of UAB Health System in January, 2020. All rights reserved. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. They tell me everything they're doing.". I recently came into hospital on the day surgery unit for a SLNB and biopsy. I could not fault staff, very professional, and polite, a credit to your hospital. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. If you need sub-specialty input, you will then be referred to different specialties. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. ED can also refer you to AEC if you are an ambulatory patient (not likely to require inpatient admission). All the best and take care. Staff provided emotional support to patients to minimise their distress. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. The diagnostics service was not up to date with the most recent ionising radiation regulations. West Bromwich, (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. AEC is part of the Same Day Emergency Care (SDEC). Requires improvement If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. What we found is summarised within the overall summary. Creating a new NHS England: NHS Digital and NHS England have now merged. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. 111 service advised me all the information I had given them about my symptoms etc. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. They suggested I phoned 111. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Full blood test, chest X-ray and seen by dr for my results within 3 hours. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published Thank you again! The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. 1 April 2021. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. Can Nigeria's election result be overturned? The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. Staff were not always using clinical judgement alongside NEWS scoring criteria. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We received information from the trust and other bodies monitoring the trust. skip navigation Some improvement in patient flow through the ambulance triage assessment area were seen. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. Menu We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. 15 March 2011, In Some patients with suspected sepsis were not identified or managed appropriately. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. Let's make care better together. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. All the best and take care. 4688/4676) Lisa Evans-Dimmock. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. Medical secretaries: Bev/Ruth (ext. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Our rating of responsive was requires improvement overall. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. During 19/20 there were three CQUINs for SDEC. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. We saw and were told that staff were responsive and provided people with appropriate support. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Share your experiences of UK health and care services, Default At conservative gathering, Trump is still the favourite. review titled Amazing staff can't thank them all enough! In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Russells Hall Hospital The care I received from start to finish was exceptional. the service is performing exceptionally well. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. This means there is low to moderate transmission of COVID in the community. There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. Bed & Breakfast []. I'm OK with analytics cookies. ADVERTISEMENT: Services or products are not endorsed by the Trust. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. I'm feeling more optimistic about my treatment. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. NX West Midlands. There are no community services for inpatients or children and young people. By choosing well, you will help to reduce the burden on essential emergency services. Russells Hall Hospital / Accident and emergency The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. The hospital is south Risks within the emergency department were not always identified and escalated appropriately. Bus operators. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. The senior led team will review you on a daily basis, including weekends and bank holidays. These clinics provide patients with the opportunity to be reviewed by a senior doctor. (01384) 456111, Provided and run by: That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. Clinical observations were not undertaken in a consistent manner. There are a number of areas of good practice in the trust, which should be encouraged. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Our rating of effective was good overall. Patient Experience Team. We found that people's complaints and comments were taken seriously and escalated when appropriate. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Video messages to our community from our Physicians and our Staff. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. Browser Support Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. People told us that they were happy with the care that they had received at the hospital. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. The numbers of reporting radiographers available could not meet the reporting demands of the service. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. We did not speak to people as part of this follow up review. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. All the best with your pregnancy and take care. All the best and take care. B65 8DA, In The trust employs around 4,147 whole time equivalent staff (WTE). How could this website work better for you? nhs.uk The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. One person we spoke with said, 'I have no complaints about this hospital. I was looked after from the time I arrived until the time I left by very compassionate members of the team. Staff were unable to describe what fit to sit meant or any criteria for this assessment. We are carrying out a review of quality at Russells Hall Hospital. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS Suspended ratings are being reviewed by us and will be published soon. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. Some people told us they would like more variety. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! the service is performing well and meeting our expectations. A fantastic level of care was provided for my daughter while here. Such a lovely Dr and an asset to the hospital. All the best and take care. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. the service is performing badly and we've taken enforcement action against the provider of the service. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. At least one standard in this area was not being met when we inspected the service and Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Click here for the news and events happening at Russell Medical. Staff feel able to develop their own ideas and have confidence that the trust will support them. About: We rated it them as requires improvement because: Published We are continuing to monitor progress against these. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. Thank you for taking the time to tell us about your experience at our hospital and rate our services Published Weve put some small files called cookies on your device to make our site work. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. The emergency department (A&E) is busy and overstretched. 2023 BBC. or call us on 0845 113 0012, Response from Tell us what was good and what could be improved, say thanks or call for change "We are working closely with HSE in relation to this matter.". For common health problems visit your pharmacist, GP or walk-in centre. We are proud to be the healthcare partner you trust to care for those you love. This is the major ED in the area and serves the population of Dudley and surrounding areas. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. The hospital states this is the largest donation in Russell Medicals history. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. 17 October 2018. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. I was induced after the consultant identified a large amount of fluid around my baby. the service isn't performing as well as it should and we have told the service how it must improve. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. We saw that a number of improvements had been made to the diet and fluids that people received. All rights reserved. Your lovely comments have been shared with the AEC team who will be delighted to receive them.
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