holland america onboard credit

Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. Would the front desk be able to tell us do you know? You should have it available at the gangway when disembarking so please. I'm not sure why this "issue" crops up every other week, and people go berserk. Hours are from 6:00am until 9:00pm. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! onboard or CDs. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Celebrity does that and I wish HAL would too. Conserving Water and Reducing Waste Water Discharges: We make the most of our water. These requirements are established by the countries you are visiting and not by Holland America Line. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. A customary fee will be charged for services and medications dispensed. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. For our family of three alone, the hold would have been more than $1200 (maybe more than $1400; can't remember right now). Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Unused TA credits were credited back to our credit card at the end of the cruise. Visit hollandamerica.com for more information. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. Package excludes purchases made in The Shops, from the mini-bar, or through 24-hour room service and beverages on Half Moon Cay. The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. It is also a good idea to bring your prescription for eye glasses or contacts. Holland America FAQ - Cruise Critic Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. There is no charge to your credit card. Sharing of any beverage or the package is not permitted. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. Do Not Sell or Share My Personal Information. If you pre-paid the Crew Appreciation and/or Service Charge as part of an all-inclusive, bundled, or other applicable package, the payments are nonrefundable from the time of purchase and no additional amount will be added to your onboard account for the Crew Appreciation or for those Service Charges covered by such package. We will acceptU.S. travelers checks. A 3% service fee will be added to your onboard account for all cash advances. Great post Roz! Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. Please note: This service is available only on days of sailing. :D. I understand that. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. This will help prevent delays in obtaining pre-authorization on board. WebFind the best value cruise sailings to South America in January 2024. So now that they are not letting you use the non refundable in the casino, and since they use the non refundable OBC first, I wonder if this means that we can't charge to our account in the casinountil the non refundable is used up when you have both non refundable and refundable OBC? Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Casual dining is available in the Lido Market every night. This will generally include any credit given by a TA. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. For your convenience, foreign currency exchange services are available at Guest Services. The following information should be used as a guideline only. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. It also saves you from checking a bunch of charges on your on board account. Powered by Invision Community. No more waiting for printed cruise documents. On Board Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Tips? Purchase a Surf plan. My experience has been the same as Krazy Kruizers. With RCCL there was no hold, I gave my creditcard number and that was it. All values herein are in USD. I know because I checked. Learn more. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Other restrictions and exclusions may apply. Enjoy the timless elegance of ocean travel. Make your wedding dreams a reality. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Get closer to Alaska's natural wonders aboard our perfectly sized ships. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. This is only a "hold' and not a charge to your credit card. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. Crew Appreciation: Receive prepaid stateroom gratuities on board. This isn't our first cruise together. For further information on our relationship with airlines, please refer to your Cruise Contract. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. What you need to know before you go on a Holland America Line cruise. In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Please keep this in mind when packing. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Personal checks are not accepted on board. both aerobic and strength-training equipment. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Your travel advisor can provide you with additional information if you are interested in this option. The charges are subject to change without notice. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. An curved arrow pointing right. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. Fares are based on Promo(s) DN*. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. Shirts/cover-ups and footwear are always required indoors. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. Appointments may be made in advance on our web site athollandamerica.comor once on board. Any excess deposit will be refunded to you at the end of the cruise. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. What have people been experiencing lately using OBC towards gratuities? The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. Travelers checks may be cashed at Guest Services. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Each item is authentic and many are branded with designer names you have come to trust. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. You can always your OBC in the shops, Exploration Cafe (books). In our case, we always take the refund in cash to avoid losses due to currency conversion. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. Onboard credit amount is based on length of cruise and stateroom category booked. Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. Holland America Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. dvise you of arrangements to minimize disruptions in your vacation plans. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. It is not that unusual to be given incorrect information by HAL customer service reps. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. The luggage tags are clearly marked with your ship name. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations or to carry their mobility assistance device (e.g., wheelchair, scooter, walker, etc. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. on board. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Or please visit royalwed.com. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. If you choose, continue the journey into the Yukon on your Alaska cruisetour. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. Distribute your ship phone number to friends and relatives. Cash is accepted in our casinos. Infants must be at least 6 months of age at the time of embarkation in orderto sail. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. The reduced deposit applies to sailings of 3 days or longer. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. WebOnboard Credit is spending money for you to use to purchase products or services while onboard. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. OK, I'm convinced on beverage card and donating any overage to the crew. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. You can check the Happenings on Board via Navigator to view a complete schedule of shipboard activities to help plan your day. By Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Children ages 3 - 6 years old have a sign in and out policy. Limit: One (1) offer per person, and up to two (2) per stateroom. Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call. No additional deposits will be due until final payment. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. And it cant be redeemed for cash. Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. Still have questions? This will help prevent delays in obtaining pre Safety: For 140 years, the safety and security of our guests has been our highest priority. will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. Early Booking Bonus Offer and its parts are neither transferable, substitutable, nor redeemable for cash. All documentation and immunization requirements are established by government authorities and not by Holland America Line. what port is grand world voyage in todayoage, what is included in a 7 day complimentary cruise, what is the address of the dock that the ship, what is the address of the dock that the ship is tied, How to Find the Best Binoculars for Wildlife Viewing in Alaska.

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