axs ticket refund insurance
Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. Please note that further documentation may be required following our review. Do you have the required supporting evidence as described above? If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. Supporting documents are preferred in English. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. I bought these from AXS . . They lure you into buying the insurance but little did I know that a refund will be issued . Holder must possess a ticket to enter the property or venue listed on the ticket. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. Holder covenants not to sue any of Releasees for use of Personage as provided herein. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. Please consult the seller fee information found within our Service. Despite these risks, Holder voluntarily assumes ALL known and potential risk and danger of injury and/or death from any cause, resulting from, in connection with, or incidental to the venue and/or event, including exposure to COVID-19. Any ticket issued via the Service is a revocable license. A per-order delivery fee may also be assessed, depending on the delivery method. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. Apply for a refund. Official Tickets and Your Source for Live Entertainment | AXS.com I don't know why LiveNation pushes them, but it . You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. Besk vr hjlpsida fr mer hjlp och support. Front row or on the aisle? By clicking Next, you agree to the AXS.com Terms and Conditions. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. If you have bought your tickets at the venue's box office? We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. Hey did you end up filing a claim with Amex? Performed analyses related to call center and ticket insurance costs. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). Request ID: 7a29b98f6d472a62. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. It's all a fan needs, all in one app. Spent most of yesterday trying for the new show tickets. When it's time to go home, all combo lock deposit refunds are issued quickly. Peter Kay tickets --. . Listings are not considered retracted until they have been processed and a system confirmation has been issued. Can I get my money back for cancelled or postponed events? Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims). If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. Such circumstances include, but are not limited to, the following: In these instances and as part of the cancellation of any transaction, AXS reserves the right to remove any relevant sales proceeds from the Resale Ticket sellers AXS account, process a reversal of a prior funds transfer made to the seller or charge the Payment Method on file for such seller and/or cancel a pending transaction, whether for Resale Tickets or Primary Tickets. You will also be responsible for paying any applicable taxes relating to your purchases. Refunds for rescheduled events are up to the artist, team, venue, or promoter. If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. During the event, strobe or theatrical lighting may be used. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). We also give them access to 24/7, multilingual . AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. If you are unable to find tickets or parking rights, please check back again. We notice that your web browser is out-of-date. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. Fan Update. can reveal. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Let us know what you were doing when this page came up, plus your IP and request ID It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects This tracks your activity using third party cookies. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. For online events, Holder may not download the event or otherwise record or make a copy of any portion of the event, and Holder may not use, reproduce, modify, display, publicly perform, distribute, make available, or create derivative works of any portion of an online event. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). All information provided through the Service will be managed and processed in accordance with the Privacy Policy. Press question mark to learn the rest of the keyboard shortcuts. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. IP: 161.35.97.149 Please complete the section which is relevant to your application. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). If the event is rescheduled, we'll advise what options are available to you. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. How do you send documents to Uber? If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. A scan or clear photograph sent by email is acceptable. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Honestly this post makes me feel better though, thank you lol. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. If you paid by credit card it may be possible in certain circumstances to. found at the bottom of this page. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Show more Show less PROMOTION RESTRICTIONS. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. Thanks for signing up for the event guide! We act as a sales agent for our Client. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. Date on which medical attention was first sought for illness/injury? Ive also heard similar stories from all of my concert going friends. Have now given up. Official Tickets and Your Source for Live Entertainment | AXS.com Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. Cookie Notice User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. You will be entitled to a refund unless otherwise notified directly by your point of purchase. All fees and charges relating to your transaction will be disclosed to you during the purchase process. By browsing this website, you consent to the use of cookies. Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. This policy will apply regardless of how the error occurred. A refund AXS the company right which she bought the tickets sent via an email telling. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. All attendees must conduct themselves properly at an event. We have made changes to our Privacy Policy. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. You may also be linked to a third-party site, which is not affiliated with our Service. Please note that we are currently unable to process postal documents. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. Travel insurance: which policies have the best covid cover? You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Let us know what you were doing when this page came up, plus your IP and request ID Upon your payment in full, you shall be entitled to the tickets you have purchased. We all hate lines. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . Ad . Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. Fans may consider purchasing Allianz ticket insurance at the time of purchase. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Its for one of the Hyde Park British Summer Time concerts. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. 36. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. Seller fees on the Service may vary. Violation thereof is grounds for revocation, seizure or cancellation without refund. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. Please provide details in the box below and attach supporting documentation as appropriate. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags. If you have not received your tickets 3 days before your . Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. We need you to provide specific evidence of illness or injury for the ticket holder affected. Leave the Archive. No forms, no IDs, no complications. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. We will notify you by email if this box office collection is required. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. Pick your exact se. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. Cover applies if an immediate family member or a member of the booking party tests positive. DE For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. Events may be postponed or canceled for a variety of reasons. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. It's all a fan needs, all in one app. a very friendly member of staff :) Date of experience: 16 February 2023. You should evaluate your risk in determining whether to attend the event. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. T&Cs may apply.'. (United States) If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. All photography, filming and other recordings of the event are PROHIBITED. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc. To read the updated Privacy Policy, please. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. Mastercard, date running time selected at the russian of purchase. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. I can't go to a concert anymore, any tips to ensure i get my money back? Tickets were bought in December 2019 - so I am outside the 120 claims deadline. If you bought tickets online or over the phone, you won't need to do a thing. (United Kingdom) There are no suggested results at this time. The form needs to be signed and stamped by your GP and this may be chargeable to you. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. Only items purchased on the AXS official website can be returned for refund or exchange. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Unfortunately, we will not be able to issue a refund on your ticket insurance. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. ADDITIONAL TERMS. Dollars. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. So please be as cautious as possible when going through AXS. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. What is ticket insurance? Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. These documents are require to process your application and you are unable to submit your application without these documents.