that microsoft account doesn t exist

If you arent an admin, see How do I find my Microsoft 365 admin? Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. I DO NOT WANT MY WORK LINKED TO HOME. So frustrating. Has anyone found a solution? This worked in half a second. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? If you are having troubles fixing an error, your system may be partially broken. I should add that this particular computer had my personal account as the main user. hi@Tshaw are you using Outlook or Outlook Office 365 action? Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. Type the requested information and selectSend code. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. That Microsoft account doesn't exist. my email address is - ***removed*** ***Personal information deleted by the moderator. I've also tried an O365 works account I have after . Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. However, clearing the cached data will help resolve stored data issues affecting account access. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. The best answers are voted up and rise to the top, Not the answer you're looking for? I believe I've got the bottom of it. See, Step 2: Check products or services where you used your Microsoft account. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. For Windows devices, try the following troubleshooting methods. Has 90% of ice around Antarctica disappeared in less than a decade? It looks like this isn't a Microsoft account. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Thanks for contributing an answer to Super User! The common error is accompanied by a message that reads: That Microsoft account doesnt exist. It looks like theres already an account with [emailprotected]????.com. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. I have the same problem. When I go to "make a new one", it says that the account already exists and that I should try logging in. Enter a dif Business process and workflow automation topics. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Then, check for previous emails from Microsoft. Enter a different account or get a new one". It says my account does not exist. You can also get this prompt if your Microsoft account has been deleted for some reason. That Microsoft work or education account doesnt exist. Business Tech Planet is compensated for referring traffic and business to these companies. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. It definitely is an Office 365 account that was being used to log in in the previous computer. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. If it gets delivered without any error, then the account still exists, and the steps provided above should be followed to fix the user does not exist error. Restart the device, and install from https://portal.office.com/account to get the correct version. You can connect with Saajid on Linkedin. Not associated with Microsoft. So freaking annoying. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. That is frustrating because the field is required. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . Click Settings and more, illustrated by three dots. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Report abuse. Its a distinction not always understood by Microsoft own staff and associates. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. Created by Anand Khanse, MVP. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. I haven't been able to find a way to set that up right out of the box, though. This seemed to have created the issue somehow. There is nothing that tells me what types of things I can enter. You will have to use the original account id. Select Reset password below. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. Windows is telling me that the Microsoft Account does not exist, but I am logged in with it on another computer and also on this forum. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. If yes, then in order to . From there, click on "Users.". Otherwise, choose another username. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. What is the point of Thrower's Bandolier? This is after creating the O365 email account for the user without issue. That should let you at least set up the machine. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. 4. Microsoft doesnt explain that difference very well, or at all. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) Time-saving software and hardware expertise that helps 200M users yearly. Fix the damned product I pay for every single year, again and again and again. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. I then signed OUT my personal account and it signed me in with my work account. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Enter the on-screen character and click Next. It definitely is an Office 365 account that was being used to log in in the previous computer. Attempt logging in with the primary Microsoft ID. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. It only takes a minute to sign up. Microsoft 365, Microsoft Office, Microsoft Office for Mac, Office 2021 / Office LTSC, Office 365 /. Create one! Has anyone found any fix for this? We have problem with the sign in of an account. Send a test E-mail to the supposed user ID. How do I find my Microsoft 365 admin? Amazingly both messages are right but not well worded. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Try out a couple of familiar usernames and passwords variation that might been have used recently. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Georges C. Independent Advisor. This is absolutely maddening. MS has got to fix this. If this situation arises, use the primary User ID instead of the additional address. How does it not exist when I even have a Facebook account with it? If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. These are different to MSAs. Clear the cached data to refresh the login portal using the below steps. What is so difficult that Microsoft doesn't recognise a valid account? Super User is a question and answer site for computer enthusiasts and power users. Yes. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. Minimising the environmental effects of my dyson brain. Type the requested information and select Send code. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Please see the attached. Enter a different account or get a new one" when opening outlook through Power Automate. You can also verify by asking close contacts to whom you have emailed from that account. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. This is a common error among Microsoft users encountering the error under consideration. I'm ready to switch to Linux. That Microsoft account doesn't exist. But, I get a message saying "The Microsoft account doesn't exist. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Ok. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. If you are prompted for a product key, see Where to enter your Office product key. In-depth step by step guide [with screenshots] Check device enrolment. This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. This is also happening to me. In reply to Greg Carmack's post on March 9, 2022. Asking for help, clarification, or responding to other answers. I've had this Minecraft account for a very long time, but for some strange reason it doesn't work. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. My answer is to jettison Microsoft for something that works. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. Look up your username using your security contact phone number or email address. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. More info about Internet Explorer and Microsoft Edge. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? It also used to be possible not to connect to the internet and directly create a local account but that doesn't seem possible anymore, at least in Windows 11. Trying to login to Microsoft can get into a strange loop being told theres already an account but then That Microsoft account doesnt exist. for the same address! You may be mistyping the email address. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. Then we were able to add the workplace user. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. There are various factors that can cause the Microsoft account doesnt exist issue. Microsoft | Login. Enter a different account or get a new one. Fill out all required fields. One last method would be to sign in to your email associated with your Microsoft account. Office LTSC is the enterprise licence version of Office 2021. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. I know the account is valid because it is the same one I am using in this forum. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Request a security code to be sent to the phone number or email you used. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Making statements based on opinion; back them up with references or personal experience. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. Windows 10 comes with a feature that allows you to do a factory reset losing all files. After entering the unique code, you will be able to create a new password and sign in. Do I need a thermal expansion tank if I already have a pressure tank? New Member. Guiding you with how-to advice, news and tips to upgrade your tech life. Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. MS has got to fix this. , It looks like theres already an account with. Enter a different account or get a new one." Whats the grammar of "For those whose stories they are"? Thats it for this blog; thank you for taking your time to read our content. Many are left puzzled and wondering about the meaning of the user does not exist error: why does it say my email doesnt exist or why is my Microsoft account not recognised? The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. This prevents you from accessing any Microsoft service on your devices. In this guide, we will show you the possible causes and potential solutions to this issue. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Below is a guide on clearing the cached data on the Edge browser. If so, please select work or school account and . That said, these aliases cannot be used to login into a Microsoft account. That Microsoft account doesn't exist. Enter a different account orget a new one. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. I then tried my email and the system worked. I'm setting up a computer and the main user is going to log in using Microsoft credentials (it's an Office 365 account). Please help. Usually this error appears because of a simple typo. I have dealt with this before. MS also keeps linking my work and home accounts. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. I am not even sure if that would work anyway. Madness. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Hopefully this will help somebody at a future time. Microsoft will permanently delete any account which has not been active for the past 2 years. Are there tables of wastage rates for different fruit and veg? WDAGUtilityAccount: What is it & Should you Disable it? But every time, I got this error: "That Microsoft account doesn't exist. Enter the email address, phone number, or Skype name you use to sign in then select Next. FIRST: carefully check that the email address is exactly correct. Click on More options, illustrated by three dots. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Recover your account by requesting a password reset. This is extremely frustrating. Enter a different account or get a new one. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. It was not necessary and just interfered with her sign-in under her work account. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. "That Microsoft account doesn't exist. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. Enter a different account or get a new one.

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