rivian field service advisor salary
Please enable Cookies and reload the page. Promote team member understanding of company vision and goals. Engineering Based on 936 salaries Software Engineer 79 salaries Senior Software Engineer 41 salaries View More Business Based on 154 salaries Manager 32 salaries Field Specialist 21 salaries View More Referrals increase your chances of interviewing at Rivian by 2x. Get email updates for new Service Advisor jobs in San Francisco, CA. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). Organizational and time management skills. Visit the Career Advice Hub to see tips on interviewing and resume writing. The salary trajectory of a Field Service Advisor ranges between locations and employers. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Productive collaboration . Filter your search results by job function, title, or location. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services. Field Service Engineer IV - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Parts Advisor IV in Rivian Automotive, Ability to train and guide others on the basics of receiving and stocking parts, managing inventory, requesting access to key platforms and dealing with customer questions and objections and follow up on the associates progress, Support other Rivian Service Centers when required, Ability to explain, and execute processes / standards (e.g. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid drivers license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Fully vaccinated against the COVID-19 virus (proof required). You can unsubscribe from these emails at any time. Visit the Career Advice Hub to see tips on interviewing and resume writing. enviando un correo electrnico a Encourages team members to deliver a top-notch customer experience. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. Salary Range: $33-$38 (actual compensation will be determined based on experience and other factors permitted by law). The Service Center Launch Advisor will be responsible for support and development of field service advisors. Get notified about new Service Advisor jobs in United States. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. naar Last name. Si continas recibiendo este mensaje, infrmanos del problema More Rivian Sales salaries. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). Regional Sales Manager. Average salary for Rivian Field Service Advisor in Illinois: $60,561. The love and flexibility to travel and mentor are a must. The estimated total pay for a Field Service Advisor at Rivian is $83,804 per year. Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. Parts Manager. message, please email The Service Advisor will be responsible for overdelivering on the customer experience at our service locations. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. Provide diagnostic and repair support of a geographical region consisting of several Rivian service . This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. 3 salaries reported. By clicking Agree & Join, you agree to the LinkedIn. message, contactez-nous l'adresse All Rivian - Sales salaries. Rivian is on a mission to keep the world adventurous forever. Apply for the Job in Field Service Advisor at United States, CA. enva un correo electrnico a excuses voor het ongemak. Expediting Skill Order Fulfillment Supervisor We'll be sending you new jobs as they are posted. Apply for the Job in Field Service Advisor at Richmond, VA. View the job description, responsibilities and qualifications for this position. As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Are you sure you wouldnt like a free professional resume evaluation? Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. As a company, we constantly challenge what's possible, never simply accepting what has . Minimum of 2-3 years experience in an in high-end customer service environment. The estimated total pay for a Field Specialist at Rivian is $80,354 per year. . para nos informar sobre o problema. The average salary for a Field Service Advisor is $53,046 per year in Illinois, which is 36% lower than the average Rivian salary of $83,804 per year for this job. KEY NOT FOUND: ei.filter.lock-cta.message. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Average Rivian Service Advisor hourly pay in Bellevue is approximately $32.55, which is 93% above the national average. Join to apply for the Field Service Advisor role at Rivian. Equal Opportunity Rivian is an equal opportunity. You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Learn more in our Cookie Policy. Experience in parts management, process standardization, continuous improvement, and managing escalations is a plus. Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. View the job description, responsibilities and qualifications for this position. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Research salary, company info, career paths, and top skills for Field Service Advisor Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Sign in to save Field Service Advisor IV at Rivian. 5.0. real person. Email. . Se continui a visualizzare OR, a combination of education and experience. Printer Field Service Technician, Rapids, IA. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Join to apply for the Field Service Advisor IV role at Rivian. El Segundo, CA. Strong communication, organizational and time management skills. Field Service Engineer III - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor III in Rivian Automotive. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and have a passion for adventure, then we want you on the team. This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Click the checkbox next to the jobs that you are interested in. The average salary for Service Advisor at Rivian in the United States is $35.04 per hour, which is 108% above the national average. Organizational and time management skills. Please help us protect Glassdoor by verifying that you're a Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The estimated hourly pay at Rivian ranges from approximately $16.24 per hour for Program Manager to $46.64 per hour for Software Engineer Intern.. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . The estimated base pay is $60,261 per year. Competitive Compensation: We offer competitive compensation packages driven by mutual investment in our long-term growth and success. Get email updates for new Service Advisor jobs in United States. $23.94 per hour. para informarnos de que tienes problemas. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments, Ability to lift up to 50 lbs. Get notified about new Service Advisor jobs in Boston, MA. questo messaggio, invia un'email all'indirizzo If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at[emailprotected]. Average salary. Encourages team members to deliver a top-notch customer experience. Field Representative. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Responsibilities. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Service Advisor - Jaguar Land Rover of Dallas. Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Continuous learning opportunities and tuition reimbursement help drive performance, boost engagement and develop future leaders. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Aydanos a proteger Glassdoor y demustranos que eres una persona real. om ons te informeren over dit probleem. Cincinnati, OH, Join to apply for the Field Service Advisor III role at Rivian. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. Within the Service Team, this role will be one of the roles that travels the most. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Theres a magic that occurs when people from different worlds, with different lived experiences and perspectives,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. A) Salary.com storing your resume for purposes of providing you with the job posting service. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Your input helps Glassdoor refine our pay estimates over time. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. All Rivian - Sales salaries. Click the link in the email we sent to to verify your email address and activate your job alert. pour nous faire part du problme. Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Si continas viendo este mensaje, By clicking Agree & Join, you agree to the LinkedIn. Get email updates for new Service Advisor jobs in Boston, MA. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. Additional pay could include bonus, stock, commission, profit sharing or tips. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras.