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Both provider and clearinghouse. For other issues, you can message the Provider Experience team. Submitted registrations will be reviewed by the EnrollSafe team . If you are a provider who receives paper claim checks or EFT payments from Anthem on a daily basis, you will be able to schedule posting on a weekly cycle after this change. Call. So Anthem is dedicated to delivering better care to our members, providing greater value to our customers and helping improve the health of our communities. H6229_22_3001706_U CMS Accepted 12/29/2021 Page Last Updated on 01/01/2022. How do I access historical ERAs from Change Healthcare and PaySpan? In Maine: Anthem Health Plans of Maine, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Please Select Your State WIC (Supplemental Nutrition Program for Women, Infants, and Children) 1-888-942-3663. Contact Us | Anthem.com Featured In: We will notify you when the migration is complete. This change does not impact payment to you in any way. From the Category drop down, select Digital Tools, then Provider Digital Engagement Supplement. Provider Maintenance Form. We currently don't offer resources in your area, but you can select an option below to see information for that state. From the Category drop down, select Digital Tools, then Provider Digital Engagement Supplement. We look forward to working with you to provide quality services to our members. Independent licensees of the Blue Cross and Blue Shield Association. Anthem Blue-Cross: DAI: Massachusetts: Blue-Cross Blue-Shield of Massachusetts: DAJ: South Dakota/Iowa: Wellmark Blue-Cross Blue-Shield: DAK: Jul 1, 2021 Choose your location to get started. Please update your browser if the service fails to run our website. Then select Chat with Payer and complete the pre-chat form to start your chat. Use the Provider Maintenance Form to update your email. Find drug lists, pharmacy program information, and provider resources. Select your state if you havent done so already. We currently don't offer resources in your area, but you can select an option below to see information for that state. Our contact information is specific to state. More information about retrieving copies of remittance advices is available online. Guides. Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield Medicaid. All PAs will be managed by MedImpact. Type at least three letters and we will start finding suggestions for you. About Us: Anthem Blue Cross Blue Shield | Anthem.com Availity Essentials PRO (RCM) Customers: Call 1-877-927-8000 for technical support. Anthem Blue Cross Blue Shield (855) 690-7784 Humana Healthy Horizons in Kentucky (800) 444-9137 Passport Health Plan by Molina Healthcare (844) 778-2700 UnitedHealthcare Community Plan (866) 293-1796 WellCare of Kentucky (877) 389-9457. In Kentucky: Anthem Health Plans of Kentucky, Inc. 2005 - 2022 copyright of Anthem Insurance Companies, Inc. If you have questions about this communication, received this fax in error or need assistance with any other item, contact your local Provider Relations representative or call Provider Services at 1-844-396-2330. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. Providers | Tools, Resources & More | Anthem.com You can also visit, AIM PT/OT/ST Authorization Important Notice, Anthem taps Paul Marchetti to lead companys overall care transformation strategy, Medicare Supplement claim error expected to be resolved by March 31, Medicare Supplement members to receive new ID cards; claims handling for crossover, Medicare Supplement Member ID Card Change Postponed. In Ohio: Community Insurance Company. 1-888-912-3456. The call is free. Serving Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin. When it comes to our pregnant members, we are committed to keeping both mom and baby healthy. Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. Use the CAQH EFT EnrollHub tool available at http://www.caqh.org/solutions/enrollhub. Learn about our parent company, Elevance Health. Medicaid claims are identified in the Claim Filing Indicator Code (CLP06 segment) on the. 2021 copyright of Anthem Insurance Companies, Inc. As a leader in managed healthcare services for the public sector, Anthem Blue Cross and Blue Shield Medicaid helps low-income families, children and pregnant women get the healthcare they need. Anthem is a registered trademark of Anthem Insurance Companies, Inc. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. Care Management support is available 24/7 through Anthem Blue Cross Cal MediConnect Plan Customer Care at 1-855-817-5786. Please contact Availity Client Services with any questions at 1-800-AVAILITY (282-4548). Go to. Anthem Blue Cross and Blue Shield Member Site. You can also visit bcbs.com to find resources for other states. Provider Communications Payments for services from a non-participating provider are generally sent to the member, except where federal or state mandates apply, or negotiated agreements are in place. We currently don't offer resources in your area, but you can select an option below to see information for that state. We look forward to working with you to provide quality service for our members. The latest articles and announcements on our Medicaid policies, processes, updates to Clinical Guidelines, claims filings, state and federal regulatory changes, and more: Register today for the Exploring the Intersection of Race and Disability forum hosted for providers on September 21, 2022. Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. There is no cost to providers from Anthem Blue Cross and Blue Shield Healthcare Solutions (Anthem). FAQ. Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Kentucky Cabinet for Health and Human Services: Department for Medicaid Services. Read more about going digital with Anthem in the Provider Digital Engagement Supplement available online. Use our library of self-paced courses and instructor-led training sessions, available 24/7 at no cost. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. Already a member and need help with something? Call: 1-800-AVAILITY (282-4548) All Kentucky Medicaid managed care organizations (MCO), including Anthem Blue Cross and Blue Shield Medicaid, will be partnering with MedImpact* for pharmacy claims processing and pharmacy prior authorizations (PA). By eliminating paper checks, EFT payments are deposited directly into your account faster. Provider Communications Interested in joining our provider network? Contact Us | California Provider - Anthem Blue Cross You will now see. Use the Provider Maintenance Form to update your email. If your state isn't listed, check out bcbs.com to find coverage in your area. Anthem is committed to making healthcare simpler and reducing health disparities. Find drug lists, pharmacy program information, and provider resources. An EPSDT clinic or other organization qualified to provide a screening service, including a local health department, shall be under the direction of a licensed physician, pediatric advanced registered nurse practitioner, or registered professional nurse currently licensed by the state of Kentucky. In Indiana: Anthem Insurance Companies, Inc. Please complete the These changes include the following: These enhancements offer providers streamlined reimbursement registration tools. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Transportation Services (Medallion Medicaid members only) 1-877-892-3988. The following chart summarizes information about the new processes to enroll in EFT or ERA or to update EFT and ERA transaction information after December 1, 2018. That's why weve redesigned the provider site to make it more useful for you and easier to use. As part of the AIM guideline annual review process, these updates are focused on advancing efforts to drive clinically appropriate, safe, and affordable healthcare services. 2021 copyright of Anthem Insurance Companies, Inc. Anthem Blue Cross and Blue Shield is the trade name of Compcare Health Services Insurance Corporation, an independent licensee of the Blue Cross and Blue Shield Association. Contact Us - Availity Use of the Anthem websites constitutes your agreement with our Terms of Use. Anthem provides one convenient number for all provider questions and inquiries, including: Anthem sends provider bulletins, policy change notifications, educational opportunities and other provider updates via email. Effective July 1, 2021, the following changes will be made to the Kentucky Medicaid pharmacy benefit: * MedImpact, Cover My Meds, Surescripts, and CenterX ePA are independent companies providing some pharmacy benefit services on behalf of Anthem Blue Cross and Blue Shield Medicaid. As the nations second largest health plan-owned company, Anthem Behavioral Health provides choice, innovation and access. Contact Anthem Blue Cross and Blue Shield (Anthem) Network Relations Map Provider Helpline For provider questions and claims issues Hoosier Healthwise Phone 866-408-6132 Fax 866-406-2803 Healthy Indiana Plan Phone 844-533-1995 Fax 866-406-2803 Hoosier Care Connect Phone 844-284-1798 Fax 866-406-2803 Prior authorizations phone In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI), whichunderwrites or administersthe PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare or WCIC; Compcare Health Services Insurance Corporation (Compcare) underwritesor administers the HMO policies and Wisconsin Collaborative Insurance Company (WCIC) underwrites or administers Well Priority HMO or POS policies. Contact ForwardHealth for questions about: We look forward to working with you to provide quality services to our members. We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. Oct 1, 2018 Process to enroll or updated electronic transactions after December 1, 2108. Welcome to the EnrollSafe Enrollment Hub. At Anthem Blue Cross and Blue Shield we understand our health connects us to each other. Otherwise, please select your state. Anthem provides one convenient number for all provider questions and inquiries, including: Behavioral health Case management Claims Credentialing and recredentialing Eligibility and benefits Grievances and appeals Medical management Precertification Phone: 855-558-1443 TTY: 711 Fax: 800-964-3627 24/7 NurseLine (interpreter services) Phone: If you have an Availity Essentials account and cannot log in to submit a ticket, contact Availity Client Services at 1-800-282-4548. Anthem is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners. Home | KY Provider - Anthem In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. The payee name that appears on the EFT statement is changing and will be easily identifiable. A dental program of the Commonwealth of Virginia. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. dba HMO Nevada. BCBS Provider Phone Number - Anthem Blue Cross and Blue Shield List 844-421-5662 (Anthem Medicare Individual Business) 800-676-2583 (Anthem Medicare Group Business) 866-408-6131 (Anthem Indiana Medicaid/Hossler health wise) 855-661-2028 (Anthem Kentucky Medicaid) 866-594-0521 (Blue Card Provider Phone Number) 855-854-1438 (Exchange Kentucky/Indiana) 800-456-3967 (FEP) 800-345-4344 (Healthy Indiana Plan - HIP . In Connecticut: Anthem Health Plans, Inc. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. Providers are not obligated to register for either EFT or ERA and will continue to receive a paper check and remittance advice. Sydney Care is offered through an arrangement with Carelon Digital Platforms, Inc. Sydney Health and Sydney Care are service marks of Carelon Digital Platforms, Inc., 2022. Anthem Blue Cross and Blue Shield (Anthem) expects providers to accept payment via EFT in lieu of paper checks. Your Provider Experience representative will respond usually within two business days. The PDF versions of paper remittances are available on the provider self-service website. All PAs will be managed by MedImpact. In Connecticut: Anthem Health Plans, Inc. Transportation Services (CCC Plus members) 1-855-325-7581. Register for ERAs at https://www.availity.com. We look forward to working with you to provide quality services to our members. 1-855-817-5785 (TTY: 711) Monday through Friday from 8 a.m. to 8 p.m. Interested in joining our provider network? You can also live chat with an Anthem associate from within the Availity Portal. Community-Based Adult Services (CBAS) and Long-Term Services and Support (LTSS) CBAS and LTSS Department for Medi-Cal and MRMIP Hours: Monday to Friday, 8 a.m. to 5 p.m. Managed Care Organizations - Cabinet for Health and Family Services Go to anthem.com, select Providers, under the Provider Resources heading select Forms and Guides. Our resources vary by state. Contact Us | Anthem HealthKeepers Plus Virginia Medicaid The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem websites constitutes your agreement with our Terms of Use. State & Federal / Medicaid. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE Managed Care, Inc. (RIT), Healthy Alliance Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. November 2022 Anthem Provider News - Nevada, Update to the professional fee schedule - Nevada, COVID-19 Information Nevada Publication RETIRED as of November 8, 2022, MCG Care Guidelines 26th edition - Nevada, October 2018 Anthem Provider Newsletter - NV. Anthem is a registered trademark of Anthem Insurance Companies, Inc. Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield. You can also visit bcbs.com to find resources for other states It looks like you're outside the United States. New EFT enrollment: Go to EnrollHub, a Council for Affordable Quality Healthcare (CAQH) Solutions enrollment tool. In Indiana: Anthem Insurance Companies, Inc. Contact us | Anthem This change will ensure efficiency and consistency between professional and facility claim payments. Vaccination is important in fighting against infectious diseases. Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. All Kentucky Medicaid managed care organizations (MCO), including Anthem Blue Cross and Blue Shield Medicaid, will be partnering with MedImpact* for pharmacy claims processing and pharmacy prior authorizations (PA). 1172-0721-PN-CNT. By Phone: Call the number on the back of the member's ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative. We offer deep discounts and one of the largest dental networks in the nation, along with ways to customize our plans for total flexibility. Keep patients healthy and safe by becoming familiar with the tools and strategies useful in protecting yourself and our members against contagious illnesses. HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA). Electronic Data Interchange (EDI) | Anthem Blue Cross and Blue Shield We believe that continuing the discussion we started at our June 2022 event to deepen the conversation about the disability experience for people of color is critically important. Smiles for Children. In Maine: Anthem Health Plans of Maine, Inc. Call 844-336-2676 or fax all retail pharmacy PA requests to 858-357-2612 beginning July 1, 2021. Call Member Services at. This tool will help eliminate the need for paper registration, reduce administrative time and costs and allows physicians and facilities to register with multiple payers at one time. Anthem Blue Cross Blue Shield: Health Insurance, Medicare & More In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. Please use If you are a member, log in for personalized contact information. We work collaboratively with hospitals, group practices and independent behavioral health care providers, community and government agencies, human service districts and other resources. The resources for our providers may differ between states. EnrollSafe This enables Anthem to meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. Thats why we encourage all our moms-to-be to take part in our New Baby, New LifeSM program, a comprehensive, proactive case management and care coordination program for all expectant mothers and their newborns. Medical Policies & Clinical UM Guidelines, Early and Periodic Screening, Diagnostic and Treatment (EPSDT), HEDIS (The Healthcare Effectiveness Data & Information Set). We offer deep discounts and one of the largest dental networks in the nation, along with ways to customize our plans for total flexibility. The resources for our providers may differ between states. At Anthem Blue Cross and Blue Shield Medicaid (Anthem), we value you as a provider in our network. Go to anthem.com, select Providers, under the Provider Resources heading select Forms and Guides. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. dba HMO Nevada. Phone: 1-855-871-4899 Fax: 1-855-336-4041 Is there a cost to providers for the changes to the EFT and ERA? It looks like you're outside the United States. Get these benefits, plus more. We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. These learning opportunities will assist you in administering your patients health plan and provide you with the knowledge to best assist our members. In Ohio: Community Insurance Company. Get started by registering to create an account. Anthem has a strategic relationship with Availity to serve as our Electronic Data Interchange (EDI) partner for all electronic data and transactions.

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